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Understanding Signals & Alerts

Signals are the core of Compass. They represent meaningful changes detected across your connected stores — things like pricing shifts, demand spikes, inventory risks, and competitive moves.

What is a Signal?

A signal is an AI-generated alert that tells you something important has changed in your marketplace data. Each signal includes:

  • Title — a plain-language summary of what happened
  • Severity — how urgent it is (Urgent, Heads Up, or Informational)
  • Description — more detail about the change
  • Recommendation — what Compass suggests you do about it
  • Evidence — the data points that triggered the signal

Signal Severity Levels

Urgent (Critical)

Something requires immediate attention. Examples:

  • A key product's price was undercut significantly by a competitor
  • Inventory is predicted to run out within days
  • A listing was suppressed or deactivated

Heads Up (Warning)

Worth reviewing soon but not an emergency. Examples:

  • A category is showing early signs of decline
  • A competitor has entered your space with a similar product
  • Sales velocity has slowed noticeably on a top product

Informational (Info)

Good to know, no immediate action needed. Examples:

  • A product category is growing steadily
  • Your pricing is well-positioned relative to competitors
  • Seasonal demand patterns are emerging

Signal Types

Compass detects several categories of signals:

  • Pricing — competitor price changes, your products being undercut, pricing opportunities
  • Demand — spikes, drops, or seasonal shifts in product demand
  • Inventory — stockout risks, overstock warnings, replenishment timing
  • Listing — suppressed listings, content quality issues, buy box changes
  • Trend — category growth/decline, year-over-year shifts, emerging patterns
  • Competitive — new competitors, market share changes, competitive positioning

Signal Statuses

Every signal moves through a lifecycle:

  • Active — the signal is new and unaddressed
  • Acknowledged — you've seen it and it's being worked on
  • Resolved — you've taken action and closed the signal
  • Dismissed — you've reviewed it and decided no action is needed

Working with Signals

Filtering

On the Signals page, filter by:

  • Status: Active, In Progress, Resolved, Dismissed, or All
  • Priority: Urgent, Heads Up, Informational, or All

By default, the Signals page shows Active alerts.

Resolving a Signal

When you take action on a signal:

  1. Click on the signal to open its detail page
  2. Click Resolve
  3. Select what action you took (Adjusted Pricing, Updated Inventory, etc.)
  4. Add a brief note about what you did

This resolution data helps Compass learn which types of actions are most effective, improving future recommendations.

Bulk Actions

You can select multiple signals and resolve or dismiss them at once from the Signals list page.