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Resolving Signals

When you take action on a signal, resolving it in Compass serves two purposes: it clears the alert from your active queue, and it teaches the AI what actions are most effective for different situations.

How to Resolve a Signal

From the Signal Detail Page

  1. Click on any signal to open its detail page
  2. Review the evidence and recommendation
  3. Click Resolve
  4. Select the action category that best describes what you did
  5. Optionally add a description of the specific action taken
  6. Confirm the resolution

From the Signals List (Bulk)

  1. Select multiple signals using the checkboxes
  2. Click Resolve Selected
  3. Choose an action category (applied to all selected signals)
  4. Confirm

Action Categories

When resolving a signal, select the category that best fits what you did:

  • Adjusted Pricing — you changed your product's price in response
  • Updated Inventory — you reordered stock or adjusted inventory levels
  • Modified Listing — you updated product content, images, or descriptions
  • Launched Promotion — you started a sale, coupon, or advertising campaign
  • Changed Supplier — you switched to a different supplier or sourcing strategy
  • Monitored Only — you reviewed it and decided to watch but not act yet
  • No Action Needed — the signal was accurate but didn't require intervention
  • Other — something else not covered above

Dismissing vs. Resolving

  • Resolve means you took (or deliberately chose not to take) action. The signal was relevant.
  • Dismiss means the signal wasn't useful for your situation. This also helps Compass learn — it reduces the likelihood of similar signals in the future.

How Resolution Data Helps

Compass uses your resolution data to:

  1. Improve recommendations — if "Adjusted Pricing" consistently leads to good outcomes for pricing signals, Compass will recommend that more confidently
  2. Measure effectiveness — after you resolve a signal, Compass tracks what happened to the relevant metrics over the following days
  3. Refine signal detection — dismissed signals help Compass understand what's noise vs. what's valuable for your business
  4. Build your playbook — over time, your resolution history becomes a record of what works

Resolution Outcomes

After you resolve a signal, Compass automatically checks back 3-14 days later to measure the outcome:

  • Improved — the relevant metric moved in a positive direction
  • Stable — no significant change (which can still be a good outcome)
  • Declined — the metric got worse despite the action taken
  • Pending — not enough time has passed to measure yet

These outcomes appear on the signal detail page after the measurement period.

Best Practices

  1. Resolve promptly — resolve signals as you take action, not in batches at the end of the week
  2. Be specific — use the description field to note exactly what you did (e.g., "Reduced price by 8% to match competitor")
  3. Don't ignore dismissals — dismissing irrelevant signals is just as valuable as resolving relevant ones
  4. Review outcomes — periodically check back on resolved signals to see if your actions had the desired effect